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Ellerstead A Travel Agency In Charleston, West Virginia

+1 (304) 346-2140 Mon, Tue, Thu, Fri 9 am to 5:30 pm, Wed to 7 pm Eastern

A single track country lane running between dry stone walls under a wide grey sky, with no vehicles, no people and no signposts

Two companies

Iceland, Six Nights, Small Group

The flight from one company and everything after the arrivals hall from another. Two contracts, one join, and that join is somebody meeting you at the airport with your name on a list.

The two companies this trip depends on, and what each one owes you
The companyWhat it owes youIts own rule if you cancelWhat happens if it fails
The airlineSeats and bags, out and back. The routing usually runs through one connection and which one is available moves the figure more than the hotels doFare rules, and on this route the restricted fares are the strict onesRebooking under their conditions. It does not release the ground arrangements
The ground operatorFive nights across country guesthouses and small hotels, breakfast at each, and one vehicle with a driver guide who stays with you the whole six days, and entry where the route names a paid siteA deposit that stops being refundable, then a stepped schedule. Weather closures are handled by re routing rather than refunding, and that is in their termsThe vehicle and the guide are theirs, and a substitution is normal. A cancelled departure is refunded or moved to a nearby date

The weather is not a detail

A day here can carry sun, sideways rain and a closed road. The ground operator builds around that and is entitled to reverse the day's order without telling you in advance. That flexibility is exactly what you are paying the second company for.

The one thing nobody sells you is the aurora. It is weather and solar activity, and no company, no price and no agency controls either.

from$1,980per person, two sharing, land only

Split across two companies. What each of them charges, and what none of them charges, is on prices. The figure is confirmed in writing before anything is placed.

What is not in the figure

Midday and evening meals. Outside the capital the options thin out sharply, so your itinerary states where and when instead of implying a menu of possibilities. Lagoon and spa admission runs on timed slots. Ask and this desk locks yours in beforehand, which brings a third contract into the trip. Waterproof outer clothing, which is not optional in any month.